ALL SERVICES MUST BE PAID IN FULL AT THE TIME OF SERVICE.
For your convenience, we accept cash, personal checks, Visa, Mastercard, American Express, Discover, Care Credit and Payment Banc for the amount of the fees due only. We cannot charge amounts over the amount due on your account.
When unexpected illness strikes a pet, unexpected expense strikes as well. We understand this and are able to make some special arrangements through two payment options, CareCredit program and Payment Banc. Both take just 5 minutes to complete an application and will allow you to break down your payment into monthly installments. Please give us a call to discuss how to apply for either Care Credit or Payment Banc.
Highlights of CareCredit program:
-Low Monthly Payments
-3% of the Total Balance
-Interest Free For 6 Months
-For transactions over $200
-Determine Approval in a Few Minutes
-No Annual Fee
Click here to apply for Care Credit now!
Highlights of Payment Banc program:
-Payments split up over 6 months for total balances under $1,000 or over 12 months for total balances over $1,000
- Interest Free payments taken monthly from specified account
- Determined Approval in a Few Minutes
-Used for total balances over $500.00
Because we offer Care Credit and Payment Banc as a no interest option for unexpected veterinary care, we do not offer in-house payment plans. If you are not approved on your own for Payment Banc or Care Credit, you can reapply for Care Credit or Payment Banc with a “co-signer” (relative, friend, family member) who’s credit rating or financial situation may increase your approval rating. If you have applied for Care Credit or Payment with a co-signer and have proof of being declined, please see a member of our client service team and we can discuss additional options for you.
Specialty Services: There are times where the care for your pet may require the services of an outside veterinary specialist and/or considerable blocks of time dedicated from our schedule to ensure the maximum care level is able to be provided for your pet by our team. Given that our contracted specialists’ time demands are at a premium, rescheduling things at the last minute is a major impact for the specialist(s) and for our team. For these reasons, we may require a deposit of an amount no less than the actual projected cost for the procedure, to be placed on your account at the time of scheduling. If your pet’s procedure is cancelled by you within 72 hours’ + notice, we are able to refund your method of payment immediately. If you do not provide 72 hours’ notice, we reserve the right to keep your deposit or any portion of it, to recover costs we incur from our outside specialists and/or loss of staff/doctor time.
Procedures: We require a $500 deposit to be made for any procedure over $1,000 and a $250 deposit for any procedure up to $999 at time of pre-operative labwork for all procedures.
Cancellation: For eligibility of refund for deposit; procedures over $1,000, we require a minimum of 7 business days’ cancelling timeframe and for procedures under $999, we require a minimum of 3 business days’ cancellation timeframe. If you do not cancel in these timeframes or do not show for procedure, your deposit will be put under review. We reserve the right to keep the deposit based on criteria above. **
We want to do our best to provide you and your pet with the veterinary care you need and desire. If you have questions about our financial policies that this guideline does not cover, please feel free to ask one of our client care specialists to assist you.